3 Glendowne Terrace, Harrogate

We stayed here for 3 nights the end of May for the bank holiday as unfortunately the place we had booked ended up cancelling and this was the only place closest last minute with things in the area. Should start off by saying the hot tub is not maintained, when we arrived and checked it, it had a greenish colour to it but it did smell like chemicals how it should smell we ended up ringing and was told it was checked and fine and this is normal. I now believe the water hasn't been changed in a while and they just put in the chemicals they need to. My partner broke out when home so badly all over his back and had a swollen irritated nipple, I had a few spots here and there and so did my son. Partner got checked out and said it was hot tub folliculitis which is caused by unclean hot tubs. As for the property we arrived and I had to clean the kitchen, a positive is they had a lot of cleaning products... the basin had dirty water and food in, the draining wrack was minging all the cupboards were minging bits in and food, the carpet had not been hoovered we found orange peel under the bed which was dried out so been there a while. We also found unflushed urine and paper in the toilet. The sofa is so old that it is misshapen and uncomfy, the bathroom window all black and the seal around the bath has mould on it. I feel like the property could do with a big over hall with fresh paint, holes in walls fixed, new carpets and new sofas and the kitchen could do with more utensils as I had to mash potatoes with the kitchen roll holder. I feel whoever owns it doesn't seem to care and if they get a last minute booking like us they're happy. I will say that the games room is a great idea although one of the games had parts missing, my little boy loved the old school games and played with his dad on the PlayStation, the bath was nice and big and deep with very hot water and the beds were comfy. Unfortunately I wouldn't stay here again how the property currently is and I honestly can't justify the price 473 and that was with discount, luckily I had money from another company from my original holiday being cancelled so we only really paid 250 so not as bad but still with the issues listed especially from the hot tub wasn't worth while.

Disappointed with our stay at Glendown Terrace. The photographs need updating to reflect the property as it is now. The whole house would benefit from a good deep clean both inside and out. The house does not have any kerb appeal. It looked rundown from outside, slippy path, weeds and overgrown tree and dirty windows and windowsill. Lots of signs around the house saying do not use, do not remove etc. What we found rather off putting was used slippers and used flip flops at the front and back door. The outer back door didn't lock. The property was grubby. The kitchen cooker hood was very greasy, not enough pots, pans or utensils to cook a dinner. The cups were dirty inside which put us off from making hot drinks and cooking in the property so we ended up eating out each evening. What was a nice gesture was the water bottles and the milk left for us in the fridge. That was nice but we didn't use the milk because we didn't want to use the pots. The bathroom was grubby, Shower was disappointing with no pressure just a trickle which constantly dripped when turned off. A wobbly hoop holding the shower curtain over the bath wasn't great either. Luckily we were out all day at the Great Yorkshire Show so just used the house for somewhere to sleep. We slept well, the beds were comfy and we were warm, didn't have to use the fire or the heating so I can't comment on them. The tv was useless, no Freeview tv. You had to have an app to watch iplayer or itvx but couldn't just watch Freeview. We didn't want to use the hot tub because of how grubby the house was and reading some of the comments in the guest book said it smelt so we gave that a miss. A shame because it could be made a really nice house if it was looked after. Glad it was just a base for us at night and not a holiday home.

A lovely comfortable home, thank you for the milk and water which was most welcome after a long drive from the South. For us this was the perfect location for exploring the area as it meant not always needing to use the car to get around. The number 4 bus runs hourly into Harrogate bus station and is just a few steps away. Be aware that for the return journey some busses on the number 6 route change to the number 4 at the bus station so check the timetable as the display only shows times for the number 6. The weather was perfect all week, the back garden is a sun trap. If we visit this area of Yorkshire in the future this property is one to keep in mind.

Lovely cottage well equipped and nice touches from the owners ie milk in the ... Lovely cottage well equipped and nice touches from the owners ie milk in the fridge on arrival very clean and well equipped would definitely recommend and will book again

Fantastic little house in a perfect location. You might want to clarify where future guests are able to park their cars, but it really didn't cause us a problem at all. Very well equipped kitchen! Very comfy beds! A corner shop just a couple of dorrs down and a supermarket over the road! Would definitely return.

We have stayed in many of sykes properties and I do not leave negative comments but this time I have to speak as I find, All looked very nice when we first arrived but on looking closer the kitchen was not cleaned properly,I had to buy wipes to clean the fridge shelves before I put our food in, the toaster had the previous occupiers crumbs in. As I am diabetic cooking our food from scratch is important but we could not use the oven it really was awful, fat and grease all over the inside,.a rusty greasy cooking tin was in the oven, looked unwashed after use,we did not use the oven at all. The inside of the dishwasher was pretty dirty and the filter was all black mould my husband cleaned the filter and we bought a dishwasher cleaner to run through only to find the dishwasher does not work. The property details said there was off road parking but there is not you can park on the road at the back of the property sometimes or round the corner on Electric Avenue anywhere you can find a space. The property details did not mention that the tread on the stairs was very narrow and very steep. We are in our 70,s and I have some arthritis in my hip, I found the stairs difficult and if we had known about the stairs and the parking we would not have booked this property and if it says a dishwasher I would expect it to work, no one had checked that one in a long time.I took photos on my phone to back up what I have said

Everything you could need. Perfect spot for Harrogate and the surrounding areas. Hot tub had a funny smell and was green in colour only used twice but didn't retract from our stay.

Overall well kept property . Not to far from centre of Harrogate.Had problems with tv ,there is not any live tv its all streaming , had to settle for Netflix when we wanted to watch anything . Could do with dressing table in master bed room with a mirror . Also decent mirror in bathroom to use while shaving.Also shower running hot and cold

When we first stumbled upon this house, it seemed almost too good to be true. We thought there was a catch! Everything was as perfect as it seemed online. The house is really comfortable and the kitchen contains everything we needed which was a plus for us becuase we needed to prepare our meals. The location was also incredible with a supermarket within 3 minutes walk which was also good. The kids spent their time in the game room this and have created wonderful memories. Not to mention the clean and cozy hot tub. Thank you for making our stay in Harrogate wonderful. We will definitely be back