Lavender Cottage, Loftus

The only issue my family discussed was the beds are on the firm side, as we are used to very soft mattresses, other than that impeccable, the locals are super friendly, cottage is very modern and clean, and the hot tub a bonus after all the walking we were doing. Would defo recommend for upto 4 people

Got off to a rocky start when there was no water in the hot tub and boiler wasnt working so no heating or hot water. Quick call to Sykes and a man was there filling the hot tub very quickly but then we had to wait for it to warm up so couldnt go in it the first night. The boiler had no pressure so I watched a YouTube video to see if I could top it up. Boiler kicked in and all was well. Had a lovely few days relaxing in the hot tub, visiting the local beaches and eating out. Neighbours very friendly and the dogs enjoyed it too.

We really enjoyed our stay and the location. It was well kept, appointed, and met all of our needs and expectations. We look forward to returning.

On first appearances Lavender cottage is lovely with nice furnishings, modern kitchen and bathrooms and a hot tub. BUT, then we had a few problems which reading previous guests comments they also did and sadly they weren't rectified before our stay. The tv has no signal so you can only access apps or catch up if you can log in with your own account. The toaster tripped all the electrics, we only found the fuse box by chatting to the neighbors. The boiler was switched off so we had no heating to dry towels on the heated rails. The hot tub was set on the lowest temperature and couldn't be altered so it wasn't warm enough. There was no mirror or storage in the second bedroom only a small bedside drawer unit. Plus unfortunately the rear garden was like a building site, clearly work in progress. We did try contacting the housekeeper who I received a text from on the day we arrived saying to contact her if we had any problems. I did this on day 2 and again on day 4 but both times had no response back. On day 5 I got in touch with Sykes direct who did get in touch with her and she rang me whilst we were on our way home. We left a day early as we were so disappointed with our holiday. Apparently she was out of the country and didn't receive my messages! Why then did I receive hers on day 1 saying she was first point if contact! Hopefully now the issues will be delt with too late for us but for future guests. With the help from Sykes the owners have gone some way to compensate us for this. We have stayed in many self catering cottages and have to say this is the first one we have had any issues with. Sykes are usually very good with their descriptions and ratings. Lavender cottage has the potential to be a lovely holiday let with the hot tub and beautiful garden for Al fresco diningkids play area when it's finished. On a positive note, the neighbors are lovely, very friendly and helpful. There are some lovely places to visit and we did a couple of good walks from the cottage. We would recommend Mad Alices bar for drinks and also Kascane Cafe was very reasonable for food and drinks.

Great location plenty of things to do. 30 minutes drive to Whitby 1 hours drive to Scarborough. Cottage was very clean beds were very comfy.

Place was great and perfectly located for the moors and the coast however there was no information about anything in the house and I had to ring up to get the internet.